At Rockfarm, we pride ourselves on being an extension of your logistics team and attuned to your customer needs. Since our founding in 2008, we have seen a transformation in the industry that has seen technology take on a greater role within the industry to include predictive analytics, technology processes, and greater visibility of the shipment lifecycle. Rockfarm is at the forefront of this transformation.
Technology aside, we have not forgotten what it takes to be a part of your team. The challenges you face in meeting the demands of your customers can only be recognized by developing trust and understanding your business. This is done through our strategic account team meeting with you onsite, providing intelligent transparency of the market and developing custom processes specific to your business.
There are many reasons that Rockfarm ranks so high when it comes to customer satisfaction, including:
Rockfarm understands that your organization’s transportation needs in North America go beyond just basic transportation services. To ensure that you’re able to meet your customers’ high expectations, you require a comprehensive transportation solution that is tailored to your industry and specific requirements. Unlike other logistics providers, we do not offer generic solutions. Instead, we offer customized transportation solutions that are focused on meeting your specific needs.