Supply Chain Consulting | Rockfarm Supply Chain Solutions

What is Supply Chain Coaching? | What is Our Supply Chain Coaching Process? | Benefits of Working with Rockfarm | Contact a Rockfarm Representative

What Is Supply Chain Coaching?

Supply chain consulting service, also known as supply chain coaching, is a process that allows an organization to reduce its costs, improve its customer’s experience and identify value initiatives within its order life cycle. Our supply chain logistics consulting services focus on where your organization is currently performing well and where there is room to drive improvement. The goal of coaching is to coach your company to identify improvement opportunities and act upon those initiatives to deliver long-term sustained value.

When your organization works with a supply chain coach from Rockfarm Supply Chain Solutions, you can expect to see a significant improvement in overall performance. In every supply chain, the metrics to success are highly visible. Did we ship on time? Did our product arrive damage free and on time? All questions can be answered with data. The challenge is in the process oversight. This is where Rockfarm’s Supply Chain Coach identifies deeper issues within your order lifecycle that generates risk to your business. The reasons organizations decide to seek out Supply Chain Coach services include:

To mitigate risk.
Identify improvement areas.
To gain access to independent, third-party insights on supply chain technology and processes.
To help implement supply chain initiatives.

Leverage the extensive expertise of the Rockfarm organization, our supply chain support services can help with several aspects of transportation and logistics, including:

Supply Chain Coaching Services

Network Rationalization

A Rockfarm supply chain coach can help you explore business possibilities such as growth, acquisition, downsizing, and customer realignment while assessing the impact each would have on your supply chain. In doing so, your organization will become more resilient and you have a better understanding of the true costs and benefits each potential move could bring.
Technology Assessment

New supply chain technology is an opportunity and a risk. While history rewards early adopters, many innovations fail to live up to their initial hype. Our supply chain management coaches help you make informed decisions when choosing TMS providers, based on our industry experience and understanding of your business goals.
Project Management
On-site Support and Training

The ultimate goal of our coaching services is to make certain your business has the tools at its disposal to thrive. Staff is a critical part of this. We can train your existing team and support recruiting efforts to bring on qualified talent that can take your operation to the next level.

What Is Our Supply Chain Coaching Process?

Rockfarm Supply Chain Solutions’ process seeks to tap into the potential that already exists within our clients. Our coaches work on establishing a relationship with our clients that is built on trust. Since coaching is often one-on-one, rather than a one-size-fits-all approach, we are able to tailor our process to your company’s needs on a project-by-project basis.

Our process is what separates our coaches from typical supply chain consulting services. We use a proven, step-by-step process that is tailored to the needs of your business. A supply chain overhaul or enhancement involves:

supply chain consulting process with Rockfarm Supply Chain Coach

Supply Chain Consultant Vs. Supply Chain Coach

Why hire a consultant when a coach is what your business needs? Rockfarm’s supply chain coaching services go beyond the role of a typical shipping optimization consulting firm to offer in-depth advice that helps you succeed. Rather than setting out to solve a specific problem, we look at all aspects of your transportation and logistics to improve your business from the ground up.

We call this the “coaching model” because it actively involves your staff in the process. Our experts lay the groundwork for your next supply chain initiative and then coach your team through the process of making it happen.

supply chain coaching model

Learn more about any of our supply chain logistics consulting services by speaking with a Rockfarm team member directly.

Analysis

Translating data into actionable intelligence is the goal of the analysis. Our coaches look at your inbound and outbound shipment history to develop a freight profile for your business. The freight profile allows for the build-out of scenarios that align with your corporate strategies.
Design
Construction
Implementation
Continuous Improvement

Every effective supply chain should operate on a continuous improvement cycle. System data must be routinely monitored and analyzed to identify opportunities for implementing efficiencies or other cost-saving features as the needs of your business evolve. After the initial coaching process, your coach will stay in contact with you to help you adapt to any new changes or developments in your system or in the supply chain process.

Data Extraction & Integration

Data is one of the most important tools in a supply chain upgrade and one that helps you make decisions based on historical performance rather than your perception of things on the ground. We use data from your complete inbound and outbound shipment history to create a performance baseline for measuring the effectiveness of our proposed changes.

six step process for supply chain coaching services

Benefits of Working with Rockfarm

Ultimately, our global supply chain consulting services help your business achieve several key goals, such as:

Improving access to data and making more informed decisions: Businesses today rely on data to help them see how they are performing and where there is room for improvement. When you work with one of our coaches, your team’s executives are better able to read the data in front of you and understand how it affects your business overall. Using the numbers and information available, you’ll be better equipped to make decisions about purchases, logistics, and other day-to-day business operations.
Improving on-time shipping while lowering your costs: Fast shipping is a must these days, but it can often be very expensive for logistics and shipping companies to achieve. Getting customers their shipments on time or before the quoted time is also imperative, but one that comes at a cost. Rockfarm will help your organization improve its shipment speed and will find a way to do so that doesn’t increase the financial strain on you or that doesn’t add to your business expenses.

goals of supply chain coaching process at Rockfarm

Winning and retaining new customers: When your organization develops a track record of on-time deliveries and excellent customer service, more and more clients are going to be interested in working with you. In addition to improving your shipping speed, Rockfarm’s supply chain consulting service can help you find more ways to win clients and keep the customers you already work with coming back for more.
Benchmarking supply chain performance against competitors and industry averages: Where does your company stand in comparison to your competitors? Our supply chain coaches can help you develop benchmarks, so you can compare your business to your competitors. We’ll also work with you to help you see how you compare to the average in the industry and determine what you can do to best those averages.
Using technology in a smarter, more effective manner: Technology has done a great deal to improve supply chain management and streamline logistics. Working with a supply chain coach, you can find out how to make technology work for your business and can discover what you can do to maximize the use of technology, leading to more on-time deliveries, reduced freight expense, and greater efficiencies.

Our coaching services are ideal for manufacturers, retailers, distributors, and third-party logistics companies (3PLs). To learn more about the specific benefits of partnering with Rockfarm, visit our Client Experiences page to read how we helped one company evaluate its fulfillment operations. Better yet, call us at 815.573.0155 or contact us directly via our form to request a consultation with one of our experts.

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coaching is ideal for 3PL companies and many other industries

Is your Supply Chain at Risk? Let’s find out how transportation management in your supply chain compares to your peers within the industry and shippers across a wide spectrum of industries. This assessment will provide a RiSC score based on three criteria: Customer Experience, Risk, and Cost. Each criterion is scored to provide you with an assessment of your strengths and weaknesses within your Supply Chain.

Comparisons to other shippers and most importantly within your industry are also illustrated. Our no-cost RiSC assessment provides a snapshot of potential improvement areas and supports your ROI to mitigate RiSC in the transportation management segment of your supply chain. Once you complete your assessment you will receive your RiSC assessment which includes a breakdown of each criterion. We look forward to providing you with this assessment on behalf of Rockfarm Supply Chain Solutions.

comparisons to other shippers

Supply Chain Coaching (Rockfarm)