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Supply Chain Coaching

grow your supply chain with supply chain consulting

Why hire a consultant when a coach is what your business needs? Rockfarm’s supply chain coaching services go beyond the role of a typical shipping optimization consulting firm to offer in-depth advice that helps you succeed. Rather than setting out to solve a specific problem, we look at all aspects of your transportation and logistics to improve your business from the ground up.

We call this the “coaching model” because it actively involves your staff in the process. Our experts lay the groundwork for your next supply chain initiative and then coach your team through the process of making it happen.


supply chain coaching model

What Is Supply Chain Coaching?

Leveraging the extensive expertise of the Rockfarm organization, our supply chain support services can help with several aspects of transportation and logistics:

  • A Rockfarm supply chain coach can help you explore business possibilities such as growth, acquisition, downsizing and customer realignment, and assess the impact each would have on your supply chain. In doing so, your organization will become more resilient and you’ll better understand the true costs and benefits each potential move could bring.

  • New supply chain technology is an opportunity and a risk. While history rewards early adopters, many innovations fail to live up to their initial hype. Our supply chain management coaches help you make informed decisions when choosing TMS or WMS software and providers, based on our industry experience and understanding of your business goals.

  • Our team members can act as direct project managers or in a supporting role when integrating new software, onboarding new customers or making other changes to the way your business works. We can help the process stay on time and on budget, ensuring you achieve your ROI justification.

  • The ultimate goal of our coaching services is to make sure your business has the tools at its disposal to thrive. Staff is a critical part of this. We can train your existing team and help recruiting efforts to bring on qualified talent that can take your operation to the next level.

Learn more about any of our supply chain logistics consulting services by speaking with a Rockfarm team member directly.

six step process for supply chain coaching services

What Is Our Supply Chain Coaching Process?

Our process is what separates our coaches from typical supply chain consulting services. We use a proven, step-by-step process we can tailor to the needs of your business. For a supply chain overhaul or upgrade, this involves:

supply chain consulting process with Rockfarm Supply Chain Coach

  • Data is one of the most important tools in a supply chain upgrade, and one that helps you make decisions based on historical performance rather than your perception of things on the ground. We use data from your complete inbound and outbound shipment history to create a performance baseline for measuring the effectiveness of our proposed changes.


  • Translating data into actionable intelligence is the goal of analysis. Our coaches look at your shipment history to develop a freight profile for your business, with which we can run model scenarios to explore the impact that any supply chain design changes will have.

  • A focus on system design helps turn a proposed change into reality. In this stage of the coaching process, we look at things like metrics for assessing system performance, integration with A/P and A/R software and more to determine the best way to proceed.

  • Construction involves setting up your new transportation network or warehouse configuration and loading it with the initial design information developed during the previous phase. Our coaches then perform a series of tests to determine if further adjustments are required.

  • Once we’ve installed your new system, our coaches remain available to answer any staff questions and ensure proper implementation. Further testing provides real-world confirmation of our initial analyses.

  • Every effective supply chain should operate on a continuous improvement cycle. System data must be routinely monitored and analyzed to identify opportunities for implementing efficiencies or other cost-saving features as the needs of your business evolve.




Benefits of Working with Rockfarm

Ultimately, our global supply chain coaching services help your business achieve several key goals:


  • Improving access to data and making more informed decisions
  • Improving on-time shipping while lowering your costs
  • Winning and retaining new customers
  • Benchmarking supply chain performance against competitors and industry averages
  • Using technology in a smarter, more effective manner
  • Improving cash flow by reducing inventory levels and distribution costs

goals of supply chain coaching process at Rockfarm

Our coaching services are ideal for manufacturers, retailers, distributors and third-party logistics companies (3PLs). To learn more about the specific benefits of partnering with Rockfarm, visit our Client Experiences page to read how we helped one company evaluate its fulfillment operations. Better yet,  call us at 815.573.0155 or contact us directly via our form to request a consultation with one of our experts.

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coaching is ideal for 3PL companies and many other industries

RiSC- Risk in Supply Chain

Is your Supply Chain at Risk? Let’s find out how transportation management in your supply chain compares to your peers within the industry and shippers across a wide spectrum of industries. This assessment will provide a RiSC score based upon three criteria: The Customer Experience, Risk and Cost. Each criteria is scored to provide you an assessment of your strengths and weaknesses within your Supply Chain.

Comparisons to other shippers and most importantly within your industry is also illustrated. Our no cost RiSC assessment provides a snapshot of potential improvement areas and supports your ROI to mitigate RiSC in the transportation management segment of your supply chain. Once you complete your assessment you will receive your RiSC assessment which includes a breakdown of each criteria. We look forward to providing you this assessment on behalf of Rockfarm Supply Chain Solutions.


comparisons to other shippers

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