The last few years have seen most LTL carriers revise and add a number of accessorial changes to their rules tariffs that have created opportunities to increase revenue. The challenge for shippers has been defining the meaning and how the carrier is applying a new or revised accessorial. A case for review are delivery notifications. Delivery notifications for LTL shipments take a variety of forms. They may consist of actual delivery appointments, a call before, or even a time definite request that triggers other actions by the carriers.
Each type of delivery notification is defined and carries add an additional charge to the responsible party. The challenge for shippers is defining the customer requirements in advance to apply the proper accessorial in order to match the freight accrual with the carrier invoice.
To add clarity from an overall perspective, here is a list of notification accessorials that can be negotiated as an exemption or flat charge:
- Call Before Delivery: Also stated as “call for carrier convenience” this accessorial is defined as any requested notice by the carrier to give to the consignee the does not require a specific delivery time. Typical costs range from exemption upwards of $20.
- Delivery Appointment Required: Defined as any request requiring a specific delivery time to be made by the carrier to the consignee. Typical charges for this level of service range from exemption to $45 per shipment.
- Time Definite Delivery: A time definite charge is one that states a specific delivery time is required to be made by the carrier. A time definite delivery may take the form of “deliver between 0800 – 1200” or deliver by noon. This accessorial may be exempt or up to $50 per shipment.
Each carrier has nuances in terms of how the notification request is stated on the bill of lading. The request is also open to interpretation by the carrier’s billing team leading to unmatched invoices and missed prepaid and add opportunities with a shipper’s customers. Understanding the customer’s requirement from customer service and the carrier’s definition, clarifies the bill of lading requirement to ensure each shipment delivers as planned. For further insight into our LTL accessorial charges please reach out to our carrier management team at email@example.com.