CUSTOMER EXPERIENCE

Expectations have dramatically increased in today’s marketplace and your supply chain is the driving force behind fulfilling those expectations. From the first key stroke to an urgent shipment request, your success depends on fulfillment of your customers expectation. Supporting that expectation with a team of professionals and best in class tools enables you to focus on your supply chain and the growth of your business.

 
RT&T Logistics- Rockfarm Family Company
 

On Time Pickup (Year to Date)

On Time Delivery (Year to Date)

RT&T Logistics Claims Ratio

Tender Acceptance (Year to Date)

RT&T Logistics Billing Accuracy

 
Rockfarm- Supply Chain Solutions
 

Cost

Direct Freight Cost Reduction: 16%
Resource Allocation: 43%

Customer Experience

Customer Satisfaction Level: 97%

Client Experience

Visibility: 100%

Risk Mitigation

Increase Supply Chain Depth: 98%
Process Efficiency: 91%
Visibility: 100%
Provider Qualification: 98%
 
RiSC- Risk in Supply Chain
 

How do you line up against your peers?

  • 68%
  • 72%
  • 57%
  • 80%

How do you line up against your peers?

  • 68%
  • 72%
  • 57%
  • 80%